Atrium Health Levine Children's Hospital

Our 4month old was admired due to RSV. And the triage nurses were some of the most personable nurses we have had we wanted to stay there but then we got admitted to the 7th floor and the nurses were just as great! If we could have Jordan as our nurse for every shift we would’ve but everyone was great. Respiratory nurses were also very caring. I’d recommend this hospital to anyone who felt like everywhere else wasn’t listening to their motherly instincts. From the ICU doctor telling us that our voice is the most important to them listening when I asked for things to change in the plan. Take your infant here.

The wait time was long. We were there for about 7 hours (440am-12pm). Seemed as if the staff was dragging out the time until the next shift came in. When I proposed leaving after waiting 5 hours I was told I’d need to sign an AMA. I could hear the nurses talking about patients and their parents while in our “room”. The nurse doing my 4 y/o nose swab went too far up her nose. My daughter’s heart rate was high at check in and I wasn’t told until about 7 hours later while waiting in the room for results. They lost my daughter’s urine sample for her ordered urinalysis, so they cancelled it without notifying me. When I called for results no one knew why it was cancelled and there was no “paper trail” per the ED supervisor. She was compassionless and unhelpful.

I personally don't understand how there are bad reviews. My 4m old daughter came here for heart surgery and she was down here for a few weeks prior and everyone was so caring they care about their jobs they have empathy and connect on a level of actual care. Not like the doctors at most places that "care". No they REALLY care. Everyone loved my daughter we were treated so well they have amazing food and they had a game room and play room for the kids. Honestly at first I was worried becuase you know that's my child and I was scared about her having surgery but she was taken such good care of I wasn't as worried about the surgery. I cannot express how amazing this hospital has been. If your worried, don't be they have it . Honestly the hospital we came from was just awful compared they were losing things and all the nurses were rude but I've never seen a place that makes you feel SO welcomed. Thank you lavines. If we ever need anything else we are driving back here and I think I'm going to have my future kids here it's a 3 hour drive but so worth it. I will be sending postcards 🥰 I love a place were EVERYONE is friendly. Didn't meet a single rude person nurse or doctor.

Everyone, and I mean everyone, at Levine Children’s are angels in human form. From the doctors and nurses to the receptionists and security guards to the shuttle drivers. We spent two months in the NICU with my son and they saved his life. I’ll never forget the kindness and compassion from them as well as the medical skill. Your child will be In wonderful hands at Levine’s.

My son has dealt with stomach issues for years now and Levines is the only place that actually gave us some answers. The doctors and nurses were fantastic and gave great care to my son. I love 3 hours from Levines and would rather drive 3 hours every time then to ever deal with any other hospitals again. We are extremely please and would 100% recommend Levines.

Our 13 month old daughter came down with a terrible case of RSV and the Doctors and nurses were amazing. We ended up being admitted on the 10th floor overnight and we cannot say enough good things about the staff. The ER nurses, doctors, and residents were exceptional. They listened to our concerns and were very proactive. The 10th floor nurses were amazing and we had wonderful care. They treated our daughter like she was their own. Although our plan was not to stay at the hospital, we are thankful it was there. Thank you Levines!!!